Anderson Body Shop & Collision Center

Insurance FAQ

WHAT TO EXPECT

We'll create a written estimate of what's recommended to complete the repair and we will offer Genuine OEM Parts. Additionally, if there is other service work that is required to restore your vehicle to pre-accident condition, we have Certified Service Technicians on hand. We will review this estimate with you and address any questions you may have.

 

Facts to know

*You may have your vehicle towed to our facility for the insurance adjuster to view. We can also provide you with a tow to the center.

 

*You may have the collision center of your choice make the repairs on your vehicle.  We would love for you to choose us!

 

*We offer Paintless Dent Repair (PDR), which is very useful and necessary for hail damage claims.

 

*We work with all insurance companies and can handle all the communication between the insurance company and your claim adjuster.    Let us deal with the hassle while you continue on with your daily life.

 

FAQ

 

*What happens after the appraiser has inspected my vehicle?

The appraiser will give us a copy of the estimate including labor, which lists all parts that were found to be damaged and how much it will cost to repair or replace them. If the collision center agrees with the appraiser's estimate, you can then authorize the repairs.

 

*How will the repairs be paid?

The owner of the vehicle is responsible for the payment of the repairs. To avoid delays and out of pocket expenses be sure to secure payment from your insurance company.

 

*What happens if additional damages are discovered?

If the collision center finds additional damages from the accident, or if there are any changes that need to be made to the original appraisal, your insurance company will be notified to secure authorization or set up an additional inspection.

 

*Do you repair hail damage?

Yes. We offer the latest in technology, including Paintless Dent Repair (PDR), to repair hail damage.

 

*Do you only work on only specific vehicles?

 We work on all makes and models.

 

 

 

 

Schedule an estimate

Body Shop Hours

815-226-2702
Monday 7:30 am - 5:00 pm
Tuesday 7:30 am - 5:00 pm
Wednesday 7:30 am - 5:00 pm
Thursday 7:30 am - 5:00 pm
Friday 7:30 am - 5:00 pm
Saturday Closed
Sunday Closed

Dealership Information